BridgeTrak, an industry leading help desk software solution, has been helping companies increase customer service satisfaction levels for over 10 years. Recognized for its outstanding feature to price ratio, BridgeTrak offers seamless trouble ticket tracking for reducing the entire life cycle of an issue. Available for both Web and Windows environments, BridgeTrak is ideal for internal and external support organizations.
A technician-friendly interface offers customizable screens, multiple-layer issue status tracking, hierarchical issue structure, skills-based issue assignment, custom and required user fields, internal knowledgebase, product and contract tracking, extensive reporting functionality, and much more!
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